Delivery
Despatch times
We aim to always have your items with you as quickly as possible. Items are dispatched within 2-3 working days and often next day.
If you are in a hurry, we can generally send the same day for most items if the order is received before 12pm - please email orders@rainbowkidsboutique.ie to let us know to expedite your delivery.
Shipping costs
- Currently all Irish orders (all island) are sent with DPD courier, using a tracked service. Delivery is usually the following day after despatch. There is a flat fee of €5. Orders over €60 qualify for free delivery.
- Currently all deliveries to outside of Ireland are sent with a tracked service.
International delivery times: EU 3-5 working days, ROW 14 working days. GB orders can be delayed due to customs. Please allow up to 14 days.
- Shipping is free over €60 to any Irish destination, free over €150 to the EU and UK.
- To find out the shipping costs for your order, it's calculated in your cart.
Returns
Returns are easy peasy.
We want you to be happy with all of the purchases you make from Rainbow Kids Boutique. If you receive an item that you feel is different in hand or doesn't suit, you can return the item for refund or exchange within 14 days of receipt. However, if 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund - we may be able to offer an exchange or store credit if it's a current stock item, so please contact us to see what your options are.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items missing tags or appearing over-dishevelled will incur a restocking fee to compensate us for the loss of revenue on the items.
Please note that for hygiene reasons, briefs / boxer shorts, swimwear, and earrings are not eligible for return. Gift cards are also non-returnable.
To complete your return, please complete the return form enclosed with your delivery and send it back to us, making sure that you include your order number.
Please do not send your purchase back to the manufacturer.
See here for more information on Delivery and Returns
